{"id":4936,"date":"2026-10-15T21:08:15","date_gmt":"2026-10-15T21:08:15","guid":{"rendered":"https:\/\/lufinejewelry.com\/?page_id=4936"},"modified":"2026-10-15T21:25:11","modified_gmt":"2026-10-15T21:25:11","slug":"receipt-of-your-order","status":"publish","type":"page","link":"https:\/\/lufinejewelry.com\/en\/recepcion-de-tu-pedido\/","title":{"rendered":"Your order received"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4936\" class=\"elementor elementor-4936\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a22d442 e-flex e-con-boxed lakit-col-width-auto-no e-container e-root-container elementor-top-section e-con e-parent\" data-id=\"1a22d442\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5ce7fd elementor-widget elementor-widget-heading\" data-id=\"7b5ce7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Recepci\u00f3n de tu pedido<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e075dc3 e-flex e-con-boxed lakit-col-width-auto-no e-container e-root-container elementor-top-section e-con e-parent\" data-id=\"7e075dc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fdbb0b3 e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"1fdbb0b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f04c4d e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"5f04c4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;mobile_extra&quot;,&quot;tablet&quot;,&quot;laptop&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7c456 elementor-widget elementor-widget-heading\" data-id=\"bc7c456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contenido<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f55d3be elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f55d3be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/faqs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Preguntas Generales<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/devoluciones-y-reembolsos\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Devoluciones y reembolsos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/envios-21\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Envios Internacionales<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/cambios\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cambios<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/productos-con-condiciones-especiales\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Productos con condiciones especiales<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/garantia\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Garant\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/como-hacer-una-solicitud\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">C\u00f3mo hacer una solicitud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/recepcion-de-tu-pedido\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Recepci\u00f3n de tu pedido<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/cuidado-de-tus-joyas\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cuidado de tus joyas<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"lakit-ajax-searchform elementor-element elementor-element-e4e53eb elementor-widget lastudio-kit elementor-lakit-search\" data-id=\"e4e53eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lakit-search.default\">\n\t\t\t\t\t<div class=\"lakit-search\"><form role=\"search\" method=\"get\" class=\"lakit-search__form\" action=\"https:\/\/lufinejewelry.com\/en\/\">\n    \t<label class=\"lakit-search__label\">\n\t\t<input type=\"search\" class=\"lakit-search__field\" placeholder=\"Search &hellip;\" value=\"\" name=\"s\" \/>\n\t<\/label>\n\t\t<button type=\"submit\" class=\"lakit-search__submit main-color\"><span class=\"lakit-search__submit-icon lakit-blocks-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"zoom-1\" data-icon-type=\"LaStudioIcons\"><path d=\"M288.181 261.781l-71.7-71.7a112.8 112.8 0 1 0-26.4 26.4l71.7 71.7 26.4-26.4zm-250.8-136.8a87.598 87.598 0 0 1 149.436-62.349 87.6 87.6 0 1 1-149.436 62.35z\" fill=\"currentColor\"\/><\/svg><\/span><\/button>\n\t\t<\/form><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ac70ce8 e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"1ac70ce8\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq_contents\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74b0f10f elementor-widget elementor-widget-heading\" data-id=\"74b0f10f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 debo hacer al recibir mi pedido?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe68a0e elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7fe68a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a941031 elementor-widget elementor-widget-text-editor\" data-id=\"3a941031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Revisa el paquete y el estado de la joya. Si ves da\u00f1os, diferencias con tu pedido o se\u00f1ales de manipulaci\u00f3n, toma fotos y escr\u00edbenos lo antes posible. Conserva el empaque y evita usar la pieza hasta recibir orientaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43d3a1bf elementor-widget elementor-widget-heading\" data-id=\"43d3a1bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPierdo mis derechos si no reporto el problema de inmediato?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34cebf3f elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"34cebf3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fee06 elementor-widget elementor-widget-text-editor\" data-id=\"8fee06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. Reportar a tiempo nos ayuda a revisar lo sucedido, pero no comunicarlo de inmediato no elimina los derechos que te corresponden por ley.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd294fe elementor-widget elementor-widget-heading\" data-id=\"bd294fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo los contacto?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-470a39a5 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"470a39a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dcde51e elementor-widget elementor-widget-text-editor\" data-id=\"1dcde51e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>WhatsApp: +57 310 311 7530<br \/>Correo: info@lufinejewelry.com<br \/>Horario: lunes a s\u00e1bado, de 10:00 a. m. a 6:00 p. m.<br \/>LU JOYAS S.A.S. \u00b7 NIT 901.762.584-7<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Recepci\u00f3n de tu pedido Contenido Preguntas Generales Devoluciones y reembolsos Envios Internacionales Cambios Productos con condiciones especiales Garant\u00eda C\u00f3mo hacer una solicitud Recepci\u00f3n de tu pedido Cuidado de tus joyas \u00bfQu\u00e9 debo hacer al recibir mi pedido? Revisa el paquete y el estado de la joya. Si ves da\u00f1os, diferencias con&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4936","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/4936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/comments?post=4936"}],"version-history":[{"count":16,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/4936\/revisions"}],"predecessor-version":[{"id":5013,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/4936\/revisions\/5013"}],"wp:attachment":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/media?parent=4936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}