{"id":1754,"date":"2023-01-10T08:30:51","date_gmt":"2023-01-10T08:30:51","guid":{"rendered":"https:\/\/nilah.la-studioweb.com\/?page_id=1754"},"modified":"2026-09-08T16:34:02","modified_gmt":"2026-09-08T16:34:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/lufinejewelry.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1754\" class=\"elementor elementor-1754\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8cbf36 e-flex e-con-boxed lakit-col-width-auto-no e-container e-root-container elementor-top-section e-con e-parent\" data-id=\"c8cbf36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30dc42d elementor-widget elementor-widget-heading\" data-id=\"30dc42d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4054c1 e-flex e-con-boxed lakit-col-width-auto-no e-container e-root-container elementor-top-section e-con e-parent\" data-id=\"f4054c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5cc8773 e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"5cc8773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d65c044 e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"d65c044\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;mobile_extra&quot;,&quot;tablet&quot;,&quot;laptop&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9243252 elementor-widget elementor-widget-heading\" data-id=\"9243252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contenido<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2767fe elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a2767fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Preguntas Generales<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/privacy-policy-2\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edticas de pago<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/privacy-policy-2\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Preguntas sobre compras<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lufinejewelry.com\/refund_returns\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Servicios &amp; garant\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"lakit-ajax-searchform elementor-element elementor-element-dd72ed8 elementor-widget lastudio-kit elementor-lakit-search\" data-id=\"dd72ed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lakit-search.default\">\n\t\t\t\t\t<div class=\"lakit-search\"><form role=\"search\" method=\"get\" class=\"lakit-search__form\" action=\"https:\/\/lufinejewelry.com\/en\/\">\n    \t<label class=\"lakit-search__label\">\n\t\t<input type=\"search\" class=\"lakit-search__field\" placeholder=\"Search &hellip;\" value=\"\" name=\"s\" \/>\n\t<\/label>\n\t\t<button type=\"submit\" class=\"lakit-search__submit main-color\"><span class=\"lakit-search__submit-icon lakit-blocks-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"zoom-1\" data-icon-type=\"LaStudioIcons\"><path d=\"M288.181 261.781l-71.7-71.7a112.8 112.8 0 1 0-26.4 26.4l71.7 71.7 26.4-26.4zm-250.8-136.8a87.598 87.598 0 0 1 149.436-62.349 87.6 87.6 0 1 1-149.436 62.35z\" fill=\"currentColor\"\/><\/svg><\/span><\/button>\n\t\t<\/form><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42a42dd e-con-full e-flex lakit-col-width-auto-no e-container e-con e-child\" data-id=\"42a42dd\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq_contents\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26c8b53 elementor-widget elementor-widget-heading\" data-id=\"26c8b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo puedo hacer una compra en esta tienda de joyas?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ffaca elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d6ffaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-697a4bc elementor-widget elementor-widget-text-editor\" data-id=\"697a4bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Es muy sencillo. Simplemente navega por nuestra p\u00e1gina web y selecciona los productos que deseas comprar. Luego, a\u00f1\u00e1delos al carrito de compras y procede a realizar el pago.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5788ea1 elementor-widget elementor-widget-heading\" data-id=\"5788ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfCu\u00e1nto tiempo tarda en llegar mi pedido?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dad860 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5dad860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ccd12 elementor-widget elementor-widget-text-editor\" data-id=\"d5ccd12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>El tiempo de entrega puede variar dependiendo de tu ubicaci\u00f3n geogr\u00e1fica y del tipo de env\u00edo que hayas seleccionado. En general, el tiempo de entrega oscila entre 2 y 10 d\u00edas h\u00e1biles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4e768 elementor-widget elementor-widget-heading\" data-id=\"2a4e768\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4c95dc elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c4c95dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8261987 elementor-widget elementor-widget-text-editor\" data-id=\"8261987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aceptamos diversas formas de pago, tales como tarjetas de cr\u00e9dito y d\u00e9bito, transferencia bancaria y pago contra entrega en algunas ciudades.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07ce2c1 elementor-widget elementor-widget-heading\" data-id=\"07ce2c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfOfrecen garant\u00eda en sus productos?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac9052 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1ac9052\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9041b elementor-widget elementor-widget-text-editor\" data-id=\"ad9041b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, ofrecemos garant\u00eda en todos nuestros productos.<\/p><p>Consulta t\u00e9rminos y condiciones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-820b1cc elementor-widget elementor-widget-heading\" data-id=\"820b1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfTienen env\u00edo gratis?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeea776 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"aeea776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21f8279 elementor-widget elementor-widget-text-editor\" data-id=\"21f8279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, ofrecemos env\u00edo gratis en algunos productos y para compras superiores a cierta cantidad. Por favor, revisa nuestras promociones para conocer m\u00e1s detalles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-240a1dd elementor-widget elementor-widget-heading\" data-id=\"240a1dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPuedo personalizar mi joya?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461445c elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"461445c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13d9959 elementor-widget elementor-widget-text-editor\" data-id=\"13d9959\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, ofrecemos servicios de personalizaci\u00f3n para muchas de nuestras joyas.<\/p><p>Recuerda que tambi\u00e9n somos fabricantes y podemos realizar tu sue\u00f1o hecho joya.\u00a0 Si est\u00e1s interesado en personalizar un producto, por favor cont\u00e1ctanos y te ayudaremos con el proceso. <a href=\"https:\/\/api.whatsapp.com\/send?phone=573213802852&amp;text=Hola%20Lu%20Joyas\">Haz click ac\u00e1 para comunicarte con un asesor.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be528f elementor-widget elementor-widget-heading\" data-id=\"6be528f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quisiera contactarme con un asesor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec9f42a elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ec9f42a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830d7b9 elementor-widget elementor-widget-text-editor\" data-id=\"830d7b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Claro que s\u00ed, Haz click ac\u00e1 para comunicarte con un asesor. Y con mucho gusto te atenderemos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Contenido Preguntas Generales Pol\u00edticas de pago Preguntas sobre compras Servicios &amp; garant\u00eda \u00bfC\u00f3mo puedo hacer una compra en esta tienda de joyas? Es muy sencillo. Simplemente navega por nuestra p\u00e1gina web y selecciona los productos que deseas comprar. Luego, a\u00f1\u00e1delos al carrito de compras y procede a realizar el pago.&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1754","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/1754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/comments?post=1754"}],"version-history":[{"count":16,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/1754\/revisions"}],"predecessor-version":[{"id":3692,"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/pages\/1754\/revisions\/3692"}],"wp:attachment":[{"href":"https:\/\/lufinejewelry.com\/en\/wp-json\/wp\/v2\/media?parent=1754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}